“The system is so simple, it is unusually faster.”
I just wanted to tell you how much I have enjoyed working with you to learn the Newton system and automate our agency.
Because we are a small commercial agency we get frequent request for certificates. Because the system is so simple it is usually faster to do a COI request than sending my CSR an email.
As you know we are training a new CSR and a question came from an account with a problem accessing the My Insurance Dashboard. One of the support team, Jennifer, researched the problem, found the answer and even called our customer to make sure they had current login information.
That is going the extra mile.
Thanks for what you are doing and we look forward to many years working together.
Agency Systems Customer Since 2012