Everyone deserves respect, transparency, and honesty and that’s how we treat them. We see ourself as one big team working together with customer feedback to provide the best insurance agency management software in the world.

Customer Feedback

“She Goes That Extra Mile and Gives 110%”

“She goes that extra mile and gives 110%” To whom it may concern: Please note that the last few days and many other times Jennifer has helped me with Newton, I was in tears and was overwhelmed. She made it seem so easy, not only is she a great instructor […]

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“Neptune 9 Is Awesome!”

“Neptune 9 is awesome!” Good Morning Crystal, I am so pleased with the change to Neptune 9 – it is everything you said it would be. I am very glad to have the additional resources that come with them and the speed and customization of the private server is a […]

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“Wonderful And Very Helpful Support In Learning The Processing Of Direct Bill Commission Statements”

“Wonderful and very helpful support in learning the processing of Direct Bill Commission Statements.” Kimberly has been a wonderful and very helpful support in learning the processing of Direct Bill Commission Statements. She is patient, explains well, quick to respond and provides resource links, pages as attachments, screenshots and such […]

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“Always There For Me With Any Question Or Problem”

“She was, and is, always there for me with any question or problem.” Subject: Help on Agency Management System Good Morning, I wanted to end the year with a BIG shout out for Kimberly M. Crenshaw!!! Our agency lost our bookkeeper this year, and without Kim’s help and knowledge of […]

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“None Of You Probably Know How Much I Appreciate Your Help”

“None of you probably know how much I appreciate your help” Subject: Thank You … all who are in the Customer Service Dept. I just got off the phone with Faith who helped me with one of my many accounting challenges, and it occurred to me that none of you […]

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“As A Trainer, She Was Great”

“As a trainer, she was great.” Subject: Newton Agency System – Trainer In this day and age, we get much correspondence about problems so when I can send a commendation that is wonderful. I just wanted to congratulate Melanie Davis, as a trainer she is great. We have been working […]

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“Job Easier With Every Meeting We Have”

“Job easier with every meeting we have.” Melaine, We do have alerts for premium change and cancelations. I have discovered how to make the clients inactive if they don’t have any active policies at the time also. The downloads are working great and are such a time saver. So glad […]

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“Training This Morning Was Phenomenal”

“Training this morning was phenomenal.” The Agency Systems’ training this morning was phenomenal. I must say Melaine really took us to another level. She offered to do one on one for about 30 minutes once a week to help in clearing up dashboards and getting the data in our systems […]

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“The System Is So Simple, It Is Unusually Faster”

“The system is so simple, it is unusually faster.” I just wanted to tell you how much I have enjoyed working with you to learn the Newton system and automate our agency. Because we are a small commercial agency we get frequent request for certificates. Because the system is so […]

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“Without Her, We Would Not Have Achieved Our Desired Goals”

“Without her, we would not have achieved our desired goals.” Dear Manager, Jennifer is a very skilled and knowledgeable employee. Without her assistance we could not have accomplished the key goals of correcting several problems. In addition to correcting the problems, she assisted in ways to allow us up to […]

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“Simply Amazing And A Joy To Work With”

“Simply amazing and a joy to work with” Just a quick message to let you know how much we appreciate Faith and her efforts in helping us! She is simply amazing and a joy to work with. Thank you for your business! Trish Cleburne, TX Agency Systems Client Since 1997

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“You Are Lucky To Have Her”

“You are lucky to have her.” Kimberly is patient, kind, and most of all knowledgeable! You are lucky to have her. Sharon Portland, OR Agency Systems Client Since 2011

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“Closing The Year Is Four Times Faster”

“Closing the year is four times faster” Hi Friend! Thank you so much for checking on us and offering help and training. Just don’t know anyone quite like YOUALL! We’re doing fine and we closed the year, again – “with the greatest of ease”! Closing December and then the year […]

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“My Questions Are Always Invited”

“My questions are always invited!” Just a note to let you know that Kimberly is a pleasure to work with. She is always patient with my questions and seems to always have answers that make sense to me and are WORKABLE! I never feel like I’m being “talked down to” […]

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“Excellent Service”

“Excellent service” Subject: Excellent service Just wanted to say that I have had the opportunity of working with Brandon on several different occasions. He has always been very friendly and of a great help with whatever issue I was having. Judy Rock Port, MO Agency Systems Client Since 2013

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“Always Seem To Go A Step Further”

“Always seem to go a step further” Hi Brandon Thank you for asking, […] I am not used to service the way Newton and Ajasent are providing, your company and Ajasent seem to always go a step further to take care of a customer. So that tells you that I […]

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“We Continue To Enjoy Our Newton System”

“We continue to enjoy our Newton System!” Hi there – Thank you so much for checking on us to see if we need a review. You did such a great job originally, that we’re just fine. The ladies say that they just send you an email if they have a […]

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“You Made Me Feel Like I Was Your Only Client”

“You made me feel like I was your only client!” Thank you Jim! I greatly appreciate all of your help with the process of getting our data converted. Vertafore didn’t make it easy to navigate our way through, but you were such a great asset, and I appreciate all of […]

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“I Am So Excited To Save Money And Get A Better System”

“I am so excited to save money and get a better system.” I wanted let you know that Crystal did an outstanding job promoting Newton to our agency. She was persistent, but very polite and knowledgeable. She also was very patient and quick to answer all my questions and put […]

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“You Are The Best”

“You are the best!” Subject: You are the best~!!! Faith, I just wanted to let you know how much I appreciate you and all your help! I hope one day I can learn the system the way you know it!!! Thanks again for all your help, Denise Bay Minette, AL […]

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